Privacy Policy
We protect your privacy while helping you ship smarter. Here's how we handle your information.
Information We Collect
Package Validation Data
When you use our package validator, we temporarily process your package dimensions and weight to provide shipping cost estimates and surcharge warnings. This information is not stored permanently.
- Package dimensions (length, width, height)
- Package weight
- Origin and destination postal codes (when provided)
- Selected carrier preferences
Automatically Collected
- • IP address and general location
- • Browser type and version
- • Device information
- • Pages visited and time spent
- • Referral source
Voluntarily Provided
- • Email address (if subscribing to updates)
- • Feedback and support messages
- • Survey responses (when applicable)
- • Newsletter preferences
How We Use Your Information
Service Delivery
Calculate shipping costs, validate packages, and provide carrier comparisons based on your input.
Service Improvement
Analyze usage patterns to improve our validation algorithms and add support for new carrier rules.
Communication
Send updates about new carrier rules, rate changes, or service improvements (only if you opt in).
Information Sharing
We Do Not Sell Your Data
ShippingRulesGuide does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information only in these limited circumstances:
Service Providers
Trusted partners who help us operate our service (hosting, analytics, email delivery) under strict confidentiality agreements.
Legal Requirements
When required by law, court order, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, with notice to users.
Data Security
Data Retention
- • Package validation data: Not stored permanently
- • Analytics data: 12 months maximum
- • Email addresses: Until you unsubscribe
- • Support messages: 2 years for service improvement
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Opt out of communications
- Export your data
- File a complaint
Contact Us
Questions about this privacy policy or how we handle your data? We're here to help.
General Inquiries
Email: support@shippingrulesguide.com
Response time: Within 48 hours
Privacy Officer
Email: privacy@shippingrulesguide.com
For data protection matters
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